1.The item I want is sold out.
Are you getting any more in ?
We usually have a single piece of a particular
craftt in a particular design. That is
because of the unique nature of our crafts
i.e they are all handmade. A product that
has been sold out is usually not available
immediately. However, we would request
you to send us an e-mail mentioning the
Code and we will try to get you the required
product as early as possible and inform
you about the availability.
2. Do you ship your handicrafs
Yes, we ship our handicrafts to any country
in the world.
3. What forms of payment of do
Credit cards: VISA, MASTERCARD, AMERICAN
EXPRESS and DISCOVERY or Wire Transfer
or Pay Pal.
4. Is it safe to buy handicrafts
through my credit card?
It is very safe to buy our handicrafts
through your credit card in our web site.
5. Return Policy
We do not accept any goods in return once
they are sold. We do not have any return
6. What is the mode of shipment?
Normally the goods are being shipped by
Standard Internationally Operational Courier
services ( DHL, TNT and FEDEX).
7. How are goods packed?
Good are properly packed in boxes to avoid
any kind of damage.
8.How much time do you take to
deliver after the payment has been made?
We shall deliver your handicrafts within
3-5 business days internationally of securing
your payment or according to destination
the delivery time depend.
9. Can I track my shipped order?
Yes you can track your shipped order.
We will send you tracking number as soon
as we dispatched you order through email
so that you can Track the delivery status.
10. Can I cancel my order?
You can only cancel orders that are yet
in the ‘Processing’ or 'Processed'
phase, ie., while we have received the
order and are ready to send the same.
Once you order has entered the 'Processed'
status, we will not be able to cancel
11. Is my credit card number
Your Credit Card details are accepted
through the SSL protocol. All transactions
are secured, powered by SSL encryption
capable of processing Credit Card transactions
insuring that the information is encrypted
before it is transmitted.
If you need any further information please
feel free to write to us at firstname.lastname@example.org.